Chief of Staff

at Hedera Hashgraph (View all jobs)


In today's world, many blockchain projects are worth billions of dollars based on hype and speculation. Hedera Hashgraph is rooted in a true technological evolution that is disrupting the market.

The company, with its distributed public ledger, has two clear differentiators:

  1. Its superior technology
  2. A governing council

The Technology: The Hedera Hashgraph platform provides a new form of distributed consensus; a way for people who don't know or trust each other to securely collaborate and transact online without the need for a trusted intermediary. The platform is lightning fast, secure, and fair, and, unlike some blockchain-based platforms, doesn’t require compute-heavy proof-of-work. Hedera enables and empowers developers to build an entirely new class of distributed applications never before possible. The Hashgraph platform deployed today can process 10,000 transactions per second. By comparison, Bitcoin is limited to 7 transactions per second, and Ethereum can process fewer than 15.

The Governing Council: The Hedera Hashgraph Council is the governing body of the Hedera Hashgraph network. The council will ultimately consist of up to 39 leading organizations and enterprises in their respective fields. Its membership will reflect a range of industries and geographies, including highly respected brands and trusted market leaders, to encourage a wide variety of perspectives. The Governing Members will elect the Governing Board and also contribute expertise through subcommittee membership. Hedera’s governance terms ensure no single member will have control, and no small group of members will have undue influence over the body as a whole.

Opportunity for Impact

With the recent vote by the Governing Council to further decentralize our network and operations, Hedera is establishing its operating structure and processes in the wake of the transition. Hedera is looking for a Chief of Staff to lead the Program Management Office (PMO) and serve as the lead for operational tasks and initiatives in support of the company, the Governing Council, and the Board of Directors. The incumbent will have the opportunity to be a part of the building of a decentralized organization. The Chief of Staff will run the PMO, with outsourced resources and close coordination with the organization’s Officers and the Chair of the Governing Council, to manage all operations and strategic efforts. The incumbent should be extremely well organized, proficient in project management, and able to bridge strategic thinking with execution.

Role and Responsibilities

  • Oversee strategic business initiatives from development through successful execution under the guidance of senior leadership and Council Members
  • Assist and communicate with Council Members, Executive Committee, and management team in decision-making, program management, and initiative implementation
  • Determine objectives and key results and how to measure organizational performance; track and report out on progress against objectives and key results
  • Review, design, and execute on improvements to organizational operating structure and operating norms; find knowledge and skills gaps and help address them
  • Improve current processes and coordinate organizational procedures for optimized efficiency and productivity
  • Assist the human resources department with new hires, including documentation and onboarding, and collaborate to address and resolve all employee concerns
  • Build and develop relationships with all employees and Council Members for increased efficiency and effective responsiveness into existing operations, and help to define new operational strategies, working with Executive Committee on special projects
  • Serve as a subject matter expert, handling inquiries and developing action plans to address them, and assisting with the preparation and dissemination of communications
  • Provide Officers, Board members, and Council Members with the information needed to assess and decide which project and program proposals have the highest potential value, impact, and strategic alignment
  • Interface with Officers, Board members, and Council Members to define project priorities, implementation opportunities and challenges and communicate project risks and opportunities
  • Oversee the execution of PMO-assigned tasks and ensure alignment to organizational priorities and operations

Professional Qualifications

  • Minimum BS/BA and 8+ years of work experience; emphasis on experience in operations, serving as a chief of staff or organizational project or portfolio management roles
  • Served as a trusted advisor and brainstorming partner to executive(s)
  • Ability to think strategically and act tactically to connect goals with action and execution
  • Demonstrated ability to collaborate with executive team members (C-suite level individuals) in an operations role to determine and prioritize business strategies, and, when appropriate, delegate work assignments
  • Experience facilitating meetings and information sharing in a start-up/investor organization
  • Ability to determine key performance indicators and how to measure team performance
  • Strong financial analysis and budget planning experience and skills, including outsourcing/contract management
  • Experience managing operations or projects with project management software (specifically looking for ClickUp experience/knowledge)
  • Experience operating as both a project manager and an independent operator for the delivery of products, projects, and initiatives
  • Experience initiating and leading change projects throughout an organization
  • Fluent in collecting quantitative and qualitative data, analyzing inputs, extracting information, and summarizing key findings
  • Experience in a technology and/or Board-run organization
  • Excellent verbal, written, and presentation communication skills
  • Superb attention to detail and excellent organizational skills

Personal Characteristics

  • High degree of intellectual horsepower and demonstrable emotional intelligence
  • Strong collaborative skills and ability to be hands-on; excellent relationship building skills, with an ability to prioritize, negotiate, and work with a variety of stakeholders
  • Creative in solving problems and understanding new markets
  • Must be a builder – of teams, processes, systems, and culture
  • Ability to represent the company with credibility and build strong relationships both internally and externally
  • Results-oriented and personally committed to achieving success
  • Outstanding communication skills